BOMMINENI, Sruchit Kumar; DEERKOSKI, James. Customer Identity Assurance beyond the Login: Governing Recovery, Authenticator Replacement and Human-Mediated Verification in Financial Services. American International Journal of Computer Science and Technology, India., v. 4, n. 4, p. 57–63, 2022. DOI: 10.63282/3117-5481/AIJCST-V4I4P106. Disponível em: http://aijcst.org/index.php/aijcst/article/view/347. Acesso em: 7 nov. 2026.