YUVARAJ, Nishanthi; KUMAR, Muppidi Sudheer. Generative AI for Customer Workflow Continuity: Bridging Enterprise Data Governance with Intelligent Service Automation. American International Journal of Computer Science and Technology, India., v. 5, n. 6, p. 38–53, 2023. DOI: 10.63282/3117-5481/AIJCST-V5I6P104. Disponível em: http://aijcst.org/index.php/aijcst/article/view/230. Acesso em: 24 may. 2026.