MISHRA, Devisharan; MAHAPATRA, Braja Gopal. Scalable Software Architectures for Customer Relationship Management Platforms. American International Journal of Computer Science and Technology, India., v. 1, n. 2, p. 27–37, 2019. DOI: 10.63282/3117-5481/AIJCST-V1I2P104. Disponível em: https://aijcst.org/index.php/aijcst/article/view/229. Acesso em: 14 may. 2026.