VANAPALLI, Satyendra Kumar. Building High-Impact Training Programs for CRM Adoption in Enterprises. American International Journal of Computer Science and Technology, India., v. 7, n. 3, p. 148–157, 2025. DOI: 10.63282/3117-5481/AIJCST-V7I3P112. Disponível em: https://aijcst.org/index.php/aijcst/article/view/303. Acesso em: 17 aug. 2026.