Mishra, Devisharan, and Braja Gopal Mahapatra. “Scalable Software Architectures for Customer Relationship Management Platforms”. American International Journal of Computer Science and Technology 1, no. 2 (April 1, 2019): 27–37. Accessed May 14, 2026. https://aijcst.org/index.php/aijcst/article/view/229.