Continuous Evaluation and Human Override in Automated Retail Replenishment

Authors

  • Sachidananda Singh Senior Engineering Manager, Wayfair, USA. Author

DOI:

https://doi.org/10.63282/3117-5481/AIJCST-V6I5P109

Keywords:

Automated Replenishment, Human Review, Inventory Control, Decision Monitoring, Logistic Regression, Retail Simulation, Lost Sales

Abstract

Human review can correct information gaps in automated replenishment, but it also consumes time and can delay orders. This study evaluates a budget-constrained review framework in which a logistic score ranks candidate decisions for exposure to demand, supply or inventory-record disruptions. A simulation uses 1,000 M5 item–store sales series for evaluation and 500 separate series for scorer fitting over 16 weekly review cycles. All policies use the same established count-forecasting rule, updated from their own observed sales. Reviewers receive imperfect side information, may approve an order unchanged, and incur explicit review costs and delay. Five disruption draws and three reviewer seeds per draw support paired comparisons of automation, random review, risk-based review and full review. At a 10% budget, risk routing has exposure precision 23.37% against 11.03% for random review, but average cost is 0.54% higher and fill improves by only 0.067 percentage points. Full review has lower cost under the main assumptions, while increasing the review charge reverses that advantage in a sensitivity scenario. The framework records forecasts, decisions, review actions and outcomes for continuing evaluation, but the fitted scorer remains fixed within each evaluation run. The findings concern the specified simulation and do not establish the effectiveness of real planners or a general advantage of human override.

References

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Published

2024-09-24

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Section

Articles

How to Cite

[1]
S. Singh, “Continuous Evaluation and Human Override in Automated Retail Replenishment”, AIJCST, vol. 6, no. 5, pp. 89–97, Sep. 2024, doi: 10.63282/3117-5481/AIJCST-V6I5P109.

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